No Refunds

We do not offer refunds. All sales are final. We accept exchanges only.

Exchange at Warehouse

Bring your item to our warehouse at 765 North Shore Drive, Miami Beach, FL. We’ll swap it on the spot.

Remote Exchange

To exchange remotely, ship your item back to us at your expense. Once we receive it, we'll ship the new item. You are responsible for the return shipping and the cost to reship the new item.

Conditions

Items must be unused, unwashed, and undamaged. Exchange requests must be made within 14 days of receiving your order.

Incorrect Address / Unclaimed Package

If a package is returned to us due to an incorrect address or failure to claim, you may collect it at our warehouse or we will reship at your expense. No refunds will be issued.